Reservation Policy
- Reservations recommended
- Credit card required to hold booking
- Full payment due at time of tour
Cancellation Policy
- 48+ hours notice: Full refund
- 24-48 hours notice: 50% refund
- Less than 24 hours: No refund
- Weather cancellations: Full refund or reschedule
Participant Requirements
- Drivers must be 16+ with valid license
- Passengers must be 5+ years old
- All participants must sign liability waiver
- Minor waivers require parent/guardian signature
Safety Agreement
All participants agree to:
- Follow guide instructions
- Wear provided safety equipment
- Not operate under influence of alcohol/drugs
- Report any medical conditions
Liability Waiver
Snowmobiling involves inherent risks. All participants must sign a liability waiver acknowledging these risks before participating.
Equipment Responsibility
Participants are responsible for damage to equipment caused by negligence or failure to follow instructions.
Weather Decisions
White Mountain Tours reserves the right to modify or cancel tours due to weather or safety conditions. Safety decisions are final.
What to Expect
Tours operate as advertised but terrain and routes may vary based on conditions.
Contact
Questions about our policies? Contact us before booking.
Last updated: 2025
Cancellation and weather
If we cancel a tour due to weather, avalanche risk, mechanical failure, or any operational reason, you receive a full refund or the option to reschedule at no charge. If you cancel more than 48 hours before your scheduled tour, we refund the full amount minus a small processing fee. Cancellations within 48 hours forfeit the deposit unless we can fill your slot, in which case we issue a full refund. Same-day cancellations are non-refundable except in documented emergencies.
Liability and assumption of risk
Snowmobiling is an inherently risky activity that involves cold weather, motorized equipment, variable terrain, and possible injury. By participating in any of our tours you acknowledge these risks and sign a waiver releasing White Mountain Tours, our guides, and our partners from liability for injuries that occur despite our reasonable safety procedures. Our procedures include guide certification, equipment maintenance schedules, helmet use, weather monitoring, and pre-ride safety briefings. Our liability waiver does not cover injuries caused by gross negligence on our part, which is reviewable under Colorado state law.